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FAQ

Q: How do I heat my meals?

A: Remove from fridge, remove any sauce before heating, pop lid to vent, heat per label (:45-1 min for most breakfast items, 1:30-2 min for most main meals), remove from microwave & enjoy! 

Q: How long are the meals good refrigerated?

A: All meals are dated with a best by date. We recommend eating your meals before the best by date, but we understand life happens. If you do not eat your meals before the best by date, meal containers are freezer safe and can extend the life of your meals (we do not suggest freezing egg meals)

Q: Can I recycle my meal prep container?

A: Yes! We recommend recycling or reusing containers! 

Q: How can Heat It Up meals help me to lose weight?

A: Fat loss is not solely based on caloric intake. While portion control can contribute to weight loss, the ratios of protein, fat, and carbohydrates have a large impact. Our meals are appropriately balanced and safely influence fat loss. 

Q: What if I am not looking to lose weight?

A: Heat It Up meals can also be a weight maintenance program. Heat It Up is not only a convenient solution to those seeking to lose weight, but also for those looking to maintain a healthy lifestyle & diet. Heat It Up is here to help out busy families by cutting out shopping, cooking, and cleaning, allowing you more time to enjoy the people & activities you love! 

Q: How often does the menu change?

A: Our menu changes weekly to provide you with options and variety. We are happy to take suggestions and requests for future menu ideas. New menu begins on Monday at our Longview location, new menu begins on Sunday at our Texarkana location. 


 

Q: How is nutrition information calculated? 

A: Nutritional information is calculated based on our standardized recipes. Because our products are handcrafted exact information may vary.



Q: Do you offer customer support?

A: We are here for you! Message us on Facebook @heatitupmeals, Instagram @heatitupmeals, e-mail heatitup75503@gmail.com, call our Texarkana store at 903-949-6422, Longview 903-323-6515


Q: Am I able to view the menu?

A: Our menu is available to view on our website heatitupmeals.com & on Facebook @heatitupmeals


Q: How do I pay for my Heat It Up meals?

A: You can order & pre-pay using our website: heatitupmeals.com. You can pay at pickup, credit, debit, and cash.



Q: How do I order?

A: You can order through our website, heatitupmeals.com, Facebook @heatitupmeals, or by calling 903-949-6422 (Texarkana), 903-323-6516 (Longview)



Q: How healthy are your meals? 

A: We believe our meals work well for most diets and needs. They are proportioned well & with a balanced amount of protein, carbs, and fats. We also make as many health conscious substitutions as possible with our meals. We use salt-free seasoning & sauces & marinades without added sugar.